CEQL is the peak body for Queensland’s 22 Catholic School Authorities, which own and operate all Catholic schools in the state.
If you have a complaint about a Catholic school you should first contact the principal.
If your complaint remains unresolved after discussion with the principal, then:
- If your complaint relates to a diocesan school, you may wish to contact the Catholic Education Office responsible for the school. You can find the details here.
- If your complaint relates to a school run by religious institutes or other bodies, you may wish to contact the school’s Governing Body Chair. For information on the Governing Body visit the Non-State Schools Accreditation Board school finder, locate your school through the search box and click on Download School Details.
If you need help finding the correct contact, please email ceql-complaints@ceql.catholic.edu.au
If your complaint relates to CEQL and its operations, please provide details by emailing ceql-complaints@ceql.catholic.edu.au
You should receive an acknowledgement of your complaint within five business days.
All complaints will be managed confidentially, and information will only be shared where necessary for a fair investigation or where legally required.
Complainants will be kept informed of progress in investigating complaints and determining outcomes.
For more information about CEQL’s Whistleblower Policy, please refer to the document below. Inquiries can be directed to privacy@ceql.catholic.edu.au